Well here it is, answers to all of the questions you have been asking regarding the new Publix Coupon Policy that goes into effect on October 1, 2014!!
Publix Coupon Policy posted to their website on October 1, 2014
(you can click on the link to the FAQs under the policy)
Publix is committed to helping you save money. We offer weekly specials, buy-one-get-one free promotions, and accept Publix, manufacturer’s, and competitor’s coupons. When you add all these together, you can see why customers “Love to Save Here.” So that all of our customers can benefit from these deals, we reserve the right to limit purchase quantities. The types of coupons we accept:
- Manufacturer’s coupons, Publix coupons, Internet coupons, and coupons from nearby competitors (a list of which are posted at each Publix store).
- Coupons from competing pharmacies for prescriptions only.
Our acceptance guidelines:
- Acceptance is subject to any restrictions on the coupon.
- We only accept coupons for identical items we sell.
- We only accept a manufacturer’s coupon and either a Publix or a competitor’s coupon on the same item. Maximum of two coupons per item.
- Manufacturer’s digital offers cannot be combined with manufacturer’s paper coupons on the purchase of the same item.
- We do not accept percent-off-items or percent-off-total-order coupons.
- We do not accept coupons that Publix determines to be printed incorrectly. For example, a coupon missing a size requirement or other standard coupon details.
- We do not accept coupons presented via a mobile phone or device.
- We do not accept coupons that appear to be copied. All coupons must be originals.
- For a buy-one-get-one-free (BOGO) offer, each item is considered a separate purchase.
- We limit coupon redemption to eight of the same coupons per day, per household.
- Manager’s approval is needed for individual coupons above $5.
- Dollars-off-total-order coupons will be limited to one Publix and one competitor’s coupon per day, per household. The total order before coupons must be equal to or greater than the combined purchase requirements indicated on the coupon(s) presented. We consider competitor’s coupons for dollars off groups of items to be a dollars-off-total-order coupon and will only allow one per day, per household.
- Money due back to the customer at the end of a transaction involving coupons will only be provided on a Publix gift card.
Our management teams will only issue rain checks for items which are advertised outside the store at a reduced retail. For example, on radio or TV, or in our weekly ad, co-op ad, mailer, or Internet site.
- We will only issue one rain check, per day, per household for an item.
- We will not issue rain checks for Publix, competitor’s, or manufacturer’s coupons.
Publix has posted some changes to their FAQs:
Clarification of FAQs given to employees during training (NOT OFFICIAL):
(Please note that these are NOT the published FAQs, these are notes posted in the employee break room and used to train cashiers on the new policy. I find it very helpful to know how they are training their employees regarding the policy. You can read the official FAQs here)
Again, this is NOT what is posted on their site, this was what was given out for training, you need to check with your local store to find out how they will handle things. This is only for reference.
**NOTE: I HAVE REMOVED THE ABOVE CONTENT**
Although I clearly indicated that this was NOT the official policy and was ONLY information that was used for training in some stores and to ask your specific store for clarification, it appears that this has caused some confusion which is never my intention. I personally found the information helpful to know how each scenario was being viewed or explained. As discussed on our chat page at length, there is going to be a period of confusion and/or clarification on the new policy at the store level. This is why Publix has extended a “grace period” to familiarize the customers and staff with how things will go. Your best bet is to ALWAYS ask your store manager for clarification to understand the policy clearly and to know how they will handle a particular situation.